Our Gift Cards were extended for any gift cards bought from 2021 to 2022, these being extend to 12 months instead of the initial 6 month expiry. Any questions regarding these please call 01405 800873
Any Gift Cards bought from October 2022 and onward will receive our standard 6 months expiry.
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Outsourced Gift Cards
The Xscape Gift Card is no longer available to purchase. If you have an Xscape Gift Card with loaded funds it is still valid to use until your 12 month expiry date.
Due to the lockdown, our gift card provider is able to activate a 3 month extension. Please contact the Gift Card Support Team before your Gift Card expiry date to activate your extension: 0121 268 3210. If you contact the Gift Card Support Team after your expiry date, you will not be able to activate your extension.
Brands that DO NOT ACCEPT the Gift Card: Cineworld, Evans Cycles, Funstation, ImmotionVR, Snozone, Starbucks, Vocano Falls Adventure Golf, XD Motion Ride.
White Rose gift cards offer loads more flexibility and choice than single-store vouchers, because they can be spent at any of the retailers in the centre, and they can be used many times at many different stores until the amount loaded onto them has been exhausted.
There’s no charge for buying a gift card from us. Just remind the recipient to keep the card after it’s been used because they may need it for any refunds. Refunds can take up to 10 days to be credited back to the gift card, in line with each individual store’s refund procedures. Gift cards expire 12 months from the day you buy them.
If you lose your gift card, telephone customer services on 0113 229 1234. You won’t be held responsible for any transactions on the card after notifying our customer services team.