FAQs

All bookings can made online or over the phone with our admin team. Any requests regarding bookings must be documented through an email so we can track the conversation.

For Leeds call: 0113 5122904

Xscape: 01977 801684

In order to book multiple games, simply find the time for which all game rooms are available and then add one of the slots to the cart. You can then click on ‘Select another item’ to continue adding other slots. If you are wanting to also add additional offerings to your booking like function room hire or cocktail making then please call if you are struggling and one of our team will help you.

We will endeavour to accommodate any fine-tuning to the start and finish times of your games, subject to availability. If you can give the team as much notice as possible to allow for any movement in your game times.

Please don’t be late! Let us know straight away. However, do note that, depending on the venue, we can’t allow games to go ahead (sadly, with no refund) if you arrive later than 10 minutes, as it would have a rolling impact on all of our bookings for the day. Depending on how late you arrive you may have reduced time in the game.

You can bring more players which we can add and charge for on the day. This is subject to the maximum number of players that can play the room. The majority of our games can hold up to a maximum of 6 players. If you can give us a call to let us know or email us then we can ensure the room is set-up correctly for you.

If you choose to donate to one of our charities when purchasing a ticket you may, however, it is not obligatory. Our Charities of choice are Marie Curie and SASH. Support Yorkshire, Support charity.

Reserving an escape room is simple and easy by either using the booking page, calling us or simply walking in (please note walk in’s maybe restricted on booking depending on availability). If you have any questions or booking queries, please don’t hesitate to contact us on 01405 800873.

For Leeds call: 0113 5122904

Xscape: 01977 801684

Bookings slots end being available for booking at the moment the game begins, however we do also request that players attend the venue at a minimum of 10 minutes prior to the booking beginning to ensure the team have enough time to correctly brief the players on the game and then get them in and playing. If unsure on availability don’t hesitate to contact and the team will endeavour to get you booked in, just contact us on 01405 800873.

Please note booking you in over the phone is restricted to our open times which for the majority of our venues is until 22:00pm but this may differ depending on the day.

Not all of our rooms are physical however each room requires a particular element of ability to move to the next stage.

White Rose, Leeds

Almost Alice – Leeds – This can involve crawling for a minimum of 1 person however there is a door for the less able.

GunPowder Plot – White Rose, Leeds – This involves some stretching for one person in the group.

Frozen In Time… Again – White Rose, Leeds – Does require the entire team to crawl

Sherlocked In – White Rose, Leeds – Does require the entire team to crawl

The Butchering – White Rose, Leeds – Does require the entire team to fit through a smaller than an average door space

We have been working really hard to ensure COVID implementation is structured and safety driven.

We will have a hand sanitisation station upon arrival through our front door, alongside needing a list of people within your group which you will need to use your own pen to write on.

Everything on site will be table service for Drinks/Food, you can also order through an app once on site too, more information will be given upon arrival.

For the Escape Rooms – Health and safety briefing will be done in the room pre-recorded to ensure there is as little interaction of staff to customers for both your safety and our staff safety. We will be wiping all surfaces down in the room after each group. The welcome immersive story line will also be given from outside of the room or a welcome screen in the room to help immerse you in the theme, please bare with as we have put all these structures in place in a short pace of time and will always try and make it as a immersive as possible. (also don’t worry the Health and Safety and welcome speech will not impede into your time in the room)

All area’s if anyone has been sat or completing an activity there will be a full sanitisation and wipe down of all surfaces etc.

For now till we can get a better understanding of the situation we will only be welcoming teams who have pre-booked, to ensure the managers of sites can maintain the customer flow and safety on sites.